I listened to hear vent and then the root cause of her angry was revealed. She told me that she was in chronic pain and apologized for being mean. She said the medicine she is on made her angry.
It turned out that it was not the medicine she was on that made her angry but being in chronic pain and having to be dependent on medicine made her angry.
I told her I empathized with her and understood what she was going through. She said no you don’t. I just smiled and gave her a little insight into what I have been going through for over 10 years.